Samsung PN50B560

Samsung PN50B560
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Nov 29,2009, Ordered a samsung pn50b560 50 inch plasma TV from amazon.com. Special Promotion and More Sale Samsung PN50B560.

Dec 7,2009, TV is delivered. Set up in living room, waited 2 hours or so for the TV to come up to temperature. Get The Best Deals on Samsung PN50B560. TV moved downstairs and hung on wall. Worked fine from dec7 through dec 9th.

Dec 10, 2009, turned TV on in the morning, no picture, but sound worked fine. Later that afternoon, called Samsung, got a repair ticket (don't have the number handy atm), was told that someone local would call from 24-48 hours later.

Dec 17,2009, called samsung back as no one had ever called back. Got a new ticket #4006032686. Shortly thereafter got a call from a local place, Woods Electronics. As I was out of town at the time, the TV couldn't be picked up until the 26th, but their technician was on vacation from the 25th through the 4th of january. Told them to pick it up on the 4th, but to call ahead of time so I could be sure to be home.

Jan 4th,2010. Waited until 2pm or so before calling Woods, was told it couldn't be picked up until the 11th.

Jan 11th,2010. Tried the TV in the morning, just to see what happened. Lo and behold there was picture. Called Woods and told them that it now worked, no need to come out. 15 minutes later, the picture was gone again. Called Woods again, and explained what happened. TV was picked up later that morning.

Jan 19th,2010. Called Woods. Was told the parts were ordered on the previous thursday, takes 5-10 working days for them to show up.

Jan 28th,2010. Called Woods. Was told TV had been up and running for a while. Earliest delivery date would be the Feb 1st. I arranged with a friend to pick it up the next day, rather than wait.

Jan 29th. Picked TV up before noon, was told to wait a couple hours to let it come up to temperature. Hung TV on wall around noon. About 2:00pm or so, turned TV on.
Nice picture. While attaching permanent mounting screws, the picture goes out again. I call Woods Electronics again, yell at technician. He comes out about an hour later. I apologize for yelling at him over the phone. He thinks it might be my AC power input. He plugs his meter into the outlet, announces he sees 12 volts. I never get a chance to see the meter. I suspect he is just making intermittent contact with the receptacle. He takes the TV back yet again.

A couple of days later, i meter the same plug. Reads 120VAC. I try to stress test the wiring, by plugging in a 12A electric heater and, while monitoring the voltage, turning the heater on and off quickly. I see the voltage drop to 116VAC from 120VAC as the heater is switched on and off.

Still waiting to see how this turns out....